ok33 Terms & Conditions
Please read ok33's complete terms and conditions carefully before using this platform. By registering an account, accepting any bonus, or playing any game, you agree to these terms.
Introduction & Consent
These terms and conditions ("Terms") apply to the ok33 platform and all its services. By browsing the ok33 website, creating an account, participating in any game or betting activity, or accepting any bonus or promotional offer, you are legally bound by these Terms.
ok33 reserves the right to modify these Terms. Continued use of the platform after any change will be considered acceptance of the updated Terms. We therefore recommend reviewing this page regularly.
Account Registration & Eligibility
To open an account and use services on ok33, the following conditions must be met:
- You must be 21 years of age or older.
- You must register with your own accurate and truthful information — providing false information may result in account cancellation.
- Each person may hold only one account. Creating multiple accounts is strictly prohibited and will result in cancellation of all accounts along with forfeiture of all balances.
- Accounts are for personal use only. Allowing third parties to use your account or placing bets on behalf of others is prohibited.
- You are solely responsible for keeping your password and login details confidential. ok33 is not liable for any unauthorized activity on your account.
- ok33 may request completion of an identity verification (KYC) process at any time. Failure to provide required documents may result in account restriction or suspension.
Account Closure
You may voluntarily close your account at any time by contacting the ok33 support team. Upon closure, the eligible balance remaining in your account will be made available for withdrawal, subject to conditions.
Deposits, Withdrawals & Payments
ok33 supports transactions only through the following mobile financial services: bKash, Nagad, Rocket, and Upay. Deposits or withdrawals via any other method are not accepted.
Deposit Conditions
- Minimum deposit amount is ৳300 (per method).
- Deposits are generally credited to the account instantly.
- Use only a payment method registered in your own name.
- The correct reference number must be used at the time of deposit.
Withdrawal Conditions
- Minimum withdrawal amount is ৳1,000.
- Standard withdrawal processing time is 10–45 minutes.
- Withdrawals can only be made via the same method used for the deposit.
- Identity verification must be completed before a withdrawal can be processed.
Bonus & Promotional Terms
ok33 offers various bonuses and promotional offers for players. The following conditions apply to accepting and using these offers.
Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. For example: a deposit of ৳1,000 will yield a ৳1,200 bonus, making the total balance ৳2,200. The wagering requirement for this bonus is 20 times the bonus amount.
Example: ৳1,200 bonus × 20 = ৳24,000 — meaning a total of ৳24,000 in bets must be placed before the bonus funds can be withdrawn. Wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus.
- Each bonus has its own terms and conditions, which will be communicated in detail with the offer.
- Bonuses can only be used in ok33's games and betting sections — they cannot be withdrawn directly.
- Any attempt to abuse, manipulate, or exploit bonuses or the system will result in cancellation of the bonus and any associated winnings.
- ok33 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- Whether different bonus offers can be combined will be specified in the terms of each respective offer.
Betting & Gaming Rules
The following general rules apply at all times to betting and gaming activities on the ok33 platform.
Sports Betting
Betting is available on cricket, football, kabaddi, and various other sports. The outcome of all bets depends on the official result of the relevant event. If an event is postponed or cancelled, bets will be settled according to ok33's own rules — bets on cancelled events are generally refunded.
Live Casino & Slots
Fair play is ensured across ok33's live casino and slot games. Game outcomes are determined by a Random Number Generator (RNG), verified by a third party. If a game cannot be completed due to a technical error, the bet amount will be refunded.
Prohibited Activities
- Placing bets using any form of cheating, fraud, or bots.
- Placing low-risk opposing bets (arbitrage betting) for the purpose of exploiting bonuses.
- Betting on the same event through multiple accounts.
- Engaging in any fraudulent activity against other players.
VIP Program & Cashback
ok33's VIP program has five tiers. Players can advance to higher tiers through regular play and enjoy greater benefits.
🥉 Bronze
Weekly cashback up to 0.2%.
🥈 Silver
Weekly cashback up to 0.4%.
🥇 Gold
Weekly cashback up to 0.6%.
💎 Platinum
Weekly cashback up to 0.8%.
👑 Diamond
Weekly cashback up to 1.0%.
- VIP tier advancement is at ok33's discretion and depends on gaming activity.
- ok33 reserves the right to modify the VIP program terms at any time.
- If an account is cancelled due to a policy violation, any earned VIP benefits will be forfeited.
Privacy & Data Security
ok33 places the highest importance on protecting players' personal information. All data transmission is secured using SSL encryption technology.
Detailed policies regarding the collection, processing, and storage of personal information can be found on ok33's Privacy Policy page. That policy is also considered an integral part of these Terms.
Limits on Data Use
- ok33 never sells your personal information to third parties.
- Limited information may be shared with partner organizations for the purposes of service delivery, identity verification, and fraud prevention.
- Information may be provided to authorities if required to fulfill legal obligations.
Responsible Gaming Policy
ok33 believes in informed and responsible gaming. Gambling is a form of entertainment and should never be seen as a source of income. Please avoid betting beyond your means.
- Set your own betting limits and stick to them.
- Avoid placing bets under stress or the influence of alcohol.
- Do not place more bets in an attempt to recover amounts lost.
- If needed, you can contact the ok33 support team to arrange a self-exclusion or cooling-off period.
For more information on responsible gaming, please read ok33's Responsible Gaming page.
Limitation of Liability & Disclaimers
- ok33 makes every effort to operate a reliable platform, but is not liable for issues caused by technical errors, internet disruptions, or third parties.
- ok33 reserves the right to cancel any bonus or winnings that have been incorrectly credited due to a technical error.
- ok33 is not liable for any loss arising from a player's own negligence or error.
- ok33 does not guarantee that the platform will be available without interruption at all times — temporary downtime may occur for maintenance.
- ok33's maximum liability in respect of any player claim shall be limited to the value of the disputed amount.
Dispute Resolution & Applicable Law
If a dispute arises with ok33, please contact our support team first. We aim to resolve all complaints quickly and fairly.
Contact & Support
Contact us for any complaint or dispute:
- Get direct support via 24/7 live chat.
- Contact us by email: [email protected]
- Support is available in both Bengali and English.
- If the matter is not resolved via live chat, ok33 will initiate a formal investigation process.
- During an investigation, ok33's decision will be considered final unless a verifiable error is established.
- In the event of any discrepancy between the English and Bengali versions of these Terms, ok33's original terms will take precedence.
Amendments & Termination of Terms
ok33 reserves the right to update these Terms as needed. For significant changes, we will endeavor to notify players via email or by posting a notice on the platform.
- Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.
- ok33 reserves the right to discontinue or modify its services at any time and for any reason.
- In the event of a permanent service closure, reasonable steps will be taken to return regular balances.
For more information, please read our FAQ page and About Us page.